What is CoveQuell? What is Mood-Magic?

CoveQuell is a dietary supplement specifically designed for individuals suffering from Long-COVID symptoms. Made from scientifically formulated natural extracts, it helps alleviate symptoms such as varying degrees of fatigue, sleep disorders, brain fog, immune issues, heart discomfort, persistent new coughs, and more. Studies have shown that CoveQuell works by reducing oxidative damage caused by residual effects of the virus in the body.

Mood-Magic is a dietary supplement tailored for individuals experiencing emotional stress. It is formulated with natural extracts to help alleviate stress and improve sleep. It is suitable for people under high mental stress, emotional instability, anxiety, depression, or those with sleep disorders. Negative emotions can deprive people of sleep, and poor sleep can further deteriorate mood. Mood-Magic helps stabilize emotions, calm inner turmoil, and ultimately aid in achieving restful sleep.

What are the main ingredients?

CoveQuell main ingredients:

  • Cinnamon Twig Extract (Cinnamomum Cassia Twig Extract)
  • White Peony Root Dry Extract (Paeonia Lactiflora Pall.)
  • Loquat Leaf Extract (Eriobotrya Japonica Extract)
  • Northern Schisandra Fruit Dry Extract (Schisandra Chinensis)

Mood-Magic main ingredients:

  • Blueberry Powder (Vaccinium corymbosum)
  • White Peony Root Dry Extract (Paeonia Lactiflora Pall.)
  • Gardenia Fruit Dry Extract (Gardenia jasminoides)
  • Fa Ban Xia Extract (Pinellia ternata)
  • Polygala Root Dry Extract (Polygala tenuifolia)
  • Dong Quai Root Dry Extract (Angelica sinensis)

How are they different from traditional supplements?

FORMULAS Biomedical Company offers uniquely formulated therapies and supplements. Our products are designed to significantly improve health in the shortest time possible without causing dependency. Unlike traditional supplements, our products are made from entirely natural ingredients, providing noticeable effects without dependency.

Who are they suitable for?

They are not suitable for children under 6 years old and pregnant women. All other individuals can use them.

How to choose the right product?

If you are experiencing post-COVID symptoms, such as varying degrees of fatigue, sleep disorders, brain fog, immune issues, heart discomfort, persistent new coughs, etc., CoveQuell is the right choice for you.

If you are facing emotional stress and sleep challenges (regardless of whether it is due to COVID), Mood-Magic is suitable for you.

Do they have any side effects?

Our products are made from completely natural ingredients and have no side effects, nor do they cause dependency.

Can they be taken with medications?

Our products are made from natural ingredients and can be taken with medications.

Do they need to be taken long-term?

Our products provide significant effects. Once your issues are alleviated within a few cycles of use, there is no need to continue taking them, and they will not cause dependency. Considering the possibility of COVID resurgence and the recurrence of negative emotions, it is advisable to keep a bottle on hand for yourself and your family.

What are the storage conditions?

Seal and store in a cool place. Relevant instructions are also found on the label.

Are they certified by authoritative bodies?

Our products are FDA registered and have been tested by third-party authoritative organizations such as SGS.

What precautions should be taken when using the products?

They are not suitable for children under 6 years old and pregnant women. Keep out of reach of children.

Can they completely replace medication?

While our products have significant health benefits, they cannot completely replace medication. For severe health issues, it is recommended to consult a doctor and follow professional medical advice.

How Long Does It Take to Receive a Refund After Returning?

Once we receive and inspect your returned product, refunds are typically processed within 5-7 business days. The exact time for the refund to appear in your account may vary depending on your bank’s processing time.

How to Apply for a Return or Exchange?

If you are not satisfied with the purchased supplements, you can apply for a return or exchange within 14 days of receiving the goods. Please contact customer service with your order number and specific issues, and we will guide you through the return or exchange process

What are the Conditions for Return or Exchange?

The product must remain unopened, unused, and in its original packaging. If the product is damaged or marked, it may not be eligible for return or exchange.

Do I Need to Pay for Shipping When Returning?

If the return is due to a quality issue with the product or if we sent the wrong item, we will cover the return shipping costs. If the return is due to personal reasons, you will need to bear the shipping costs.

What is the Exchange Process?

If you need to exchange a product, please contact customer service with your order number and the details of the product you wish to exchange. We will arrange the exchange upon confirmation, and the new product will be shipped within 3-5 business days after the exchange request is approved.

How to Handle a Damaged or Defective Product?

If you receive a damaged or defective product, please contact customer service immediately and provide relevant photos and order information. We will handle it promptly and offer compensation or a replacement plan.

How to Handle a Damaged or Defective Product?

If you receive a damaged or defective product, please contact customer service immediately and provide relevant photos and order information. We will handle it promptly and offer compensation or a replacement plan.

Can I Cancel My Order?

If your order has not yet been shipped, you can contact customer service to cancel the order for a full refund. If the order has already been shipped, please wait until you receive the goods and then apply for a return.

What is the Delivery Time for Supplements?

We usually ship orders within 1-2 business days after order confirmation. Delivery time typically ranges from 2-7 business days, depending on the destination.

How Can I Track My Order?

After shipping, you will receive an email containing a tracking number. You can use this number on the logistics company’s website or our order tracking page to check the delivery status in real-time.

What Are the Shipping Costs?

Shipping costs vary based on the order amount, delivery location, and chosen shipping method. The specific costs will be displayed on the checkout page. Some regions may qualify for free shipping promotions.

Do You Offer Expedited Shipping Services?

Yes, we offer expedited shipping services. The cost and delivery time depend on the destination and order details. Please select the expedited shipping option when placing your order.

What Happens If I Am Not Home When the Delivery Arrives?

If you are not home, the delivery person will usually attempt to deliver again or leave the package in a safe place, leaving a notice at your door with instructions on how to reschedule delivery or pick up the package.

Can I Change the Delivery Address?

If your order has not yet been shipped, you can contact customer service to change the delivery address. If the order has already been shipped, the address may not be changed. Please ensure the correct address is provided when placing the order.

What Should I Do If My Package is Lost or Not Received?

If your package has not arrived within the expected time or is lost, please contact customer service immediately with your order number and detailed information. We will work with the logistics company to investigate and provide a solution as soon as possible.

Can I Arrange for Regular Deliveries?

Yes, we offer regular delivery services. You can choose to receive the supplements monthly or quarterly. Please contact customer service to arrange this when placing your order.